Click to Call

Today’s customers call the shots, deciding how, when and why they’ll contact you. They may be happy to deal with you online but, when they want to talk, they expect you to be there.

ClicktoCall makes sure you are, providing click-through connectivity from your web site direct to your contact centre.Put a link on your site so that customers can call you directly. Your customer types in their phone number and your sales staff is directly connected to the customer.

This service allows you to easily issue a clickToCall service between two phone numbers. Both calls are dialed, and upon answer, they are bridged together.


Features of this service:

  • Customizable IVR System
  • Personalized Voice Mail
  • Call Forwarding
  • Call Transferring
  • Multi Party Conference
  • DID Management
  • Customized Reporting

 

  • Call Waiting
  • Caller ID Dial by Name
  • Dial by Extension
  • Music on Hold
  • Three-way Calling